Overview

Connecting the recorder to a Mitel Secure Recording (SRC) server requires a valid certificate to be installed onto each recording server. The recorder needs to request a certificate from the SRC server to be able to connect successfully. The SRC refers to the call recorder as a CRE or Call Recording Equipment.

This process only needs to be done once during an installation. If however the SRC server is replaced then the certificate will become invalid and the recorder will need to be registered again on the SRC server and request a new certificate before any calls can be recorded.

Configuration

To add a new phone system

1. Access the SRC configuration section.
2. Click Add / Edit to display the form
   • Name: Enter a descriptive name for this SRC connection.
   • Listen IP: This is the local IP address of the recorder server that is connected to the same subnet as the SRC server.
     
     If the IP address of the recorder server changes then this will need to be updated.
   • IP Address: This is the IP address of the SRC server.
3. Click Save.